Privacy Policy (last updated on 02/22/08)
PureGels® Nutraceuticals (PGN) respects your rights of privacy and
safeguarding your personal information. The following statement explains
our practices and policies regarding the collection, use, disclosure,
and protection of personal information for our website: www.puregels.com.
Our website contains links to other sites. PGN is not responsible for
the content or privacy practices and policies of these sites. Users should
be aware when they leave our site and should read the privacy statements
for any website that requests personally identifiable information. This
Privacy Policy applies solely to information collected by www.puregels.com.
Your Consent to This Privacy Policy; Definition of Personal
Information
By using www.puregels.com you signify that you agree with the terms of our
current Privacy Policy as posted in this area of the website. If you do not
agree with any term in this Policy, please do not provide any Personal Information
on this site. As used in this Privacy Policy. Personal Information is information
that identifies an individual such as a customer's name, address, e-mail address,
or information which can be directly associated with a specific person.
Our definition of Personal Information does not include "Aggregate" Information.
Aggregate Information is data we collect about a group or category of
products, services or customers, from which individual customer identities
have been removed. In other words, information about how you use our
products or services may be collected and combined with information about
how others use the same products or services, but no personal information
will be included in the resulting data. Aggregate data helps us understand
trends and customer needs so that we can better consider new products
and services, and tailor existing products and services to customer desires.
Providing Personal Information or Aggregate Information is not required
to use this site, however, you may be unable to access certain areas
of the site, request coupons, receive newsletters and offers, or send
us email.
Information Collection and Use
PGN collects information from our users at several points on our website. These
collection points are clearly defined in this Privacy Policy. PGN is the
sole owner of the information collected on the site. We will not sell, share,
or rent this information to others in ways different from what is disclosed
in this statement.
Registrations
In order to receive certain updates or use certain features of this website,
a user may be required to complete a registration form. During registration
a user is required to provide Personal Information (such as name, address,
and email address). This information is used to contact the user about the
offers, newsletters, or services from PGN for which they have expressed interest.
Newsletter
If a user wishes to subscribe to our newsletter, we may ask for contact information
such as name, address and email address. We may also ask for preferences
about the type of information the user would like to receive to aid us in
the tailoring of our newsletters. Users may opt-out of receiving future mailings;
see the opt-out section below.
Sharing
We may partner with a third party to provide specific services, such as coupon
fulfillment or rebate redemption . When the user signs up for these services,
we may share names or other contact information that is necessary for the
third party to provide these services. These parties are not permitted to
use personally identifiable information except for the purpose of providing
these services.
Log Files
We use IP addresses to help analyze trends, administer the site, track user
page visits, and gather broad demographic information for aggregate use (see
previous definition of Aggregate Information).
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. This includes a firewall and limited
access to all areas of our servers. Offline, access to personal information
is restricted to PGN employees only.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your
address), or if a user no longer desires our service, we will endeavor to provide
a way to correct, update or remove that user’s personal data provided
to us. This can be done by emailing our webmaster (webmaster@puregels.com),
calling our customer service (800.678.4692, choose ‘Customer Service’ option),
or sending mail detailing your request. Please be sure to provide specific information
so that we can complete your request.
You can send mail detailing your request to:
PureGels Nutraceuticals
Attn: Webmaster
PMB 463
9911 Paramount Blvd.
Downey, CA 90240
Questions, Comments, or Concerns/Communication with Consumers
You may contact us for any reason through our Web site, by mail (see mailing
address), or by telephone through customer service (800.678.4692). The personal
information we collect is used to process and respond to your requests, provide
you with high-quality service, tell you about opportunities, products and
services we think will be of interest (specific to the PureGels® Brand
only), and to understand your needs so that we can serve you better. For
example, we may use your telephone number, your e-mail, or your postal address
to communicate opportunities such as coupon savings, events, promotions,
or information specific to the PureGels® Brand and its products and services.
If you choose not to receive such communication, you can contact us at any
time to inform us (see Opt-Out below).
Opt-Out
We will provide several options for users to opt-out of communications from
PGN. Here are the options for removing your user information from our database
in order to not receive future communications:
Email: webmaster@puregels.com
Telephone: 800.678.4692 (Choose ‘Customer Service’ option)
Postal: PureGels Nutraceuticals
Attn: Webmaster
PMB 463
9911 Paramount Blvd.
Downey, CA 90240
Newsletter: The newsletter will include an opt-out feature in each issue.
Questions relating to the Website
If you have any questions about this privacy statement, the practices of the
site, or your dealings with this website, please email us at webmaster@puregels.com.
We will do our best to respond to your inquiry with 72 hours.
Changes to this Statement
We reserve the right to change this privacy statement at any time, but will
alert you that changes have been made by indicating at the top of the privacy
statement the date it was last updated. We encourage you to review our privacy
statement to make sure you understand how information you provide will be
used. If there is ever a material change to how we use information you provide
and the new uses are unrelated to uses we disclose in this statement, we
will communicate the changes in advance.
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rights reserved.
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